Refund Policy

1. General Policy

Foxora provides online design and creative tools through free and paid subscription plans. Foxora Pro is a monthly subscription that provides access to premium creative resources and additional features.

Because Foxora provides digital services that may become available immediately after payment, subscription payments are generally non-refundable once the applicable subscription period has started, except where a refund is required by applicable law or provided under the exceptions described in this policy.

2. Subscription Payments

By purchasing Foxora Pro, you authorize the applicable payment provider to charge the subscription fee for the selected billing period.

Subscription payments are generally final and non-refundable. This includes both the initial subscription payment and subsequent renewal payments.

We do not generally provide refunds for unused time, partially used billing periods, changes of mind, accidental purchases, or failure to use the service during a paid billing period.

3. Subscription Cancellation

You may cancel your Foxora Pro subscription at any time to prevent future subscription renewals.

Cancelling your subscription stops future renewals but does not automatically result in a refund for the current billing period.

Unless otherwise required by applicable law, you may continue to access your Pro features until the end of the current paid billing period.

After the current billing period ends, your account may return to the available free plan and associated features.

4. Exceptions

Although subscription payments are generally non-refundable, Foxora may review refund requests in limited circumstances.

These circumstances may include duplicate charges, confirmed payment processing errors, unauthorized transactions, or other situations where a refund is required by applicable law.

Any refund provided under these circumstances does not establish an obligation to provide refunds in other circumstances.

5. Unauthorized Transactions

If you believe that a payment was made without your authorization, please contact us as soon as possible at support@foxora.xyz .

We may request additional information to verify the transaction and investigate the reported payment.

6. Duplicate or Incorrect Charges

If you believe that you have been charged more than once for the same subscription or that an incorrect amount was charged, please contact us at support@foxora.xyz .

After reviewing the transaction, we may issue an appropriate adjustment or refund where a duplicate, incorrect, or technical payment error is confirmed.

7. Refund Processing

If Foxora approves a refund, the refund will generally be issued to the original payment method used for the transaction.

After a refund has been processed, the time required for the funds to appear in your account may vary depending on your bank, card issuer, or payment provider.

If your payment is processed through a third-party payment provider, additional processing time or procedures may apply.

8. Digital Services

Foxora is a digital service. Depending on your plan, the service may provide immediate access to online editing tools, background removal, collage creation, creative resources, design assets, exports, and other digital features.

Because digital services can be accessed immediately after purchase, refunds are generally not provided for unused or partially used subscription periods, except where otherwise required by applicable law or under the limited exceptions described in this policy.

9. Consumer Rights

Nothing in this Refund Policy is intended to exclude, restrict, or waive any consumer rights or remedies that cannot legally be excluded or waived under applicable law.

Where applicable law provides a mandatory right to a refund, cancellation, withdrawal, or other remedy, Foxora will comply with those requirements.

10. Changes to This Policy

Foxora may update this Refund Policy from time to time. Any changes will be published on this page with an updated effective date.

Changes to this policy will not affect rights or obligations that arose before the updated policy became effective, where applicable.

11. Contact

To request a refund or report a billing issue, please contact us at support@foxora.xyz and include the email address associated with your Foxora account and relevant payment information.